Our Privacy and Security Policy

We value the privacy, protection, and security of the information our customers share through gogoist.com. This document explains which data is processed, for what purposes, how it is protected, and your rights when you use our website.

1) What Information Do We Collect?

The following information may be requested to facilitate reservation and communication processes:

• Name, surname

• phone number

• Email address

• Pickup and destination location (address information)

• Date/time and number of people

• Request/message content (notes, etc.)

Your credit card information is not stored in our system; it is securely processed by the payment infrastructure.

2) For what purposes do we use the data?

The information collected may be used for the following purposes:

• Create and manage reservations

• Service delivery and operational communication (SMS/email/call)

• Execution of customer support processes

• Fulfillment of legal obligations

• Security, fraud prevention, and system improvements.

3) Promotion / Campaign Communication (Permission Approved)

Marketing messages such as campaigns, discounts, and announcements can only be sent via SMS, email, or other channels if you give your consent.

If you wish:

• With the “unsubscribe” link in email messages,

• With the instructions in SMS messages
  You can easily stop receiving promotional messages.

4) Will the information be shared with third parties?

Your personal data will not be sold, rented, or shared without your permission.
However, in cases where it is necessary for the provision of the service, sharing may be limited to the following parties:

• SMS/email sending service providers

• Payment infrastructure providers (for payment processing)

• Technical infrastructure/hosting providers

• Authorized public institutions in case of legal obligation.

5) Security

gogoist.com implements technical and administrative measures to ensure data security.

• Our website is protected by SSL (128/256-bit Secure Sockets Layer).

• Security measures are implemented to reduce the risks of unauthorized access, data loss, and misuse.

6) Storage Time

Personal data is stored for the periods stipulated in the relevant legislation and for the duration required by the service. At the end of this period, it is deleted, destroyed, or anonymized in accordance with the legislation.

7) Your Rights

Whenever you want:

• You can find out which data about you is being processed.

• You can request that incorrect/missing data be corrected.

• You can request the deletion of your data when the conditions stipulated by law are met.

You can contact us via email regarding these requests.

8) Contact

For any questions or requests regarding privacy and security, please contact us.
Email: info@gogoist.com